Opening Times

Tele-Sales (only):

Mon to Thu 9am to 2pm
01283 529176

Visiting Times:

Monday to Saturday appointment only
Sundays 10am till 4pm
Click here to watch our 100k Harvest video

Click here to watch our 50k Harvest video

Information Collection and Use

Richdon Koi is the sole owner of the information collected on www.richdon-koi.com. Richdon Koi collects information from our users at several different points on our Web site.

Other than for specific purposes as agreed with the user such as fulfilling an on-line order (see order) the information that is collected through this site is used for marketing or analysis purposes only.

Analysis

Information gathered through this web site will be held in a database at our offices in Spring Farm Cottage, Burton on Trent and be used periodically to assess the success of the web site and the actions generated from the levels of traffic generated.

When you request a page from the site's web server, the server automatically collects some information about your system, including your IP address. Richdon Koi collects the minimum information necessary to ensure our service works.

Enquiry Form

We ask for information from the user on our enquiry form. Information gathered through this form will be held in a database at our offices in (Co address) and be used periodically to assist in the various marketing activities of Richdon Koi. We do not currently provide or share your information with other third parties.
Order Form

We ask for information from the user on our order form. As goods are being ordered from our site the user must give us their name, email and delivery address, along with the requested financial information, such as the credit card number to enable us to process the order as requested. This information is used solely for charging/invoicing and to dispatch the order. If we have difficulties processing or fulfilling an order these details are used to contact the user.

If you are using this site to order goods or services, certain information is automatically collected so that an order can be tracked and delivery made to the right user. To aid this order process 'Cookies' may be stored on your computer by the browser. Although you can set your browser to disable cookies, you might find some site features will not work.

We do not currently provide or share your information with other third parties.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Business Transitions

In the event Richdon Koi goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Links

This Web site contains links to other sites. Please be aware that we, Richdon Koi are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this Web site.

Changes to this Statement

Richdon Koi will occasionally update this Privacy Statement to reflect company and customer feedback. Richdon Koi encourages you to periodically review this Statement to be informed of how Richdon Koi is protecting your information.

Unsubscribing

We'll remove you from our database of site users and stop sending you information upon request. Simply send us an email to unsubscribe at this email address. We must point out though, our newsletter database is linked to out Forum. Any member not wishing to recieve our newsletter we consider not applicable to be a member of our forum.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Tel/Fax: 01283 529176

Email: Email us here

Richdon Koi
Spring Farm Cottage
Rosliston Road
Drakelow
Burton on Trent
Staffordshire
DE15 9UF